Privacy policy

Last updated: February 24, 2026

bilete-devastat.com operates this website and ticketing platform for Devastat! Festival 2026, including all related information, content, features, tools, products and services (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with the Services.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of personal information.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

When we refer to “personal information,” we mean information that identifies you or can reasonably be linked to you. Personal information does not include anonymized or de-identified data.

Depending on how you interact with the Services and as permitted by applicable law, we may collect or process:

Contact details – name, billing address, email address, and phone number.
Financial information – payment details necessary to complete ticket purchases (processed securely via authorized payment providers).
Account information – username, password, preferences and settings.
Transaction information – tickets purchased, add-ons selected, past transactions, refunds or cancellations.
Communications – information included in customer support requests or other communications.
Device and technical information – IP address, browser type, device identifiers, and network information.
Usage information – how and when you access or navigate the Services.

Sources of Personal Information

Directly from you when you purchase tickets, create an account, or contact us.
Automatically through cookies and similar technologies when you use the website.
From service providers who assist with payment processing, IT infrastructure, analytics, or customer support.
From partners or third parties when legally permitted.

How We Use Your Personal Information

To provide and manage Services – process ticket purchases, issue confirmations, manage accounts, and deliver event access.
To process payments and manage refunds or cancellations.
To communicate with you – including transactional messages, support responses, and important event updates.
Marketing and promotional purposes – where you have consented to receive newsletters or promotional communications.
Security and fraud prevention – detect and prevent unauthorized activity.
Legal compliance – comply with applicable laws, regulations, and legal requests.

How We Disclose Personal Information

We may disclose personal information in limited circumstances, including:

To authorized payment processors to complete transactions.
To IT, hosting, analytics, and customer support providers who assist in operating the website.
To authorities when required by law or legal process.
In connection with a business transaction such as a merger or restructuring.

Third-Party Websites and Links

The Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those third-party services. We encourage you to review their privacy policies before providing personal information.

Children’s Data

The Services are not directed to children under the age of 16. We do not knowingly collect personal information from children without appropriate parental consent where required by law.

Security and Retention

We implement appropriate technical and organizational measures to protect personal information. However, no system can guarantee absolute security.

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal and accounting obligations.

Your Rights and Choices

Depending on your location, you may have the right to:

Access the personal information we hold about you.
Request correction of inaccurate data.
Request deletion of your data.
Restrict or object to certain processing activities.
Request data portability.
Withdraw consent where processing is based on consent.

You may also opt out of marketing communications at any time by using the unsubscribe link included in emails.

International Transfers

Your personal information may be processed within the European Union or other jurisdictions where our service providers operate, in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated version will be posted on this page with a revised “Last updated” date.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, you may contact us at:

Email: barsicadabra@gmail.com
Address: Bucegi 8, HD, 331109, Romania