Shipping policy

Consumer Information (ANPC)

In accordance with the applicable Romanian consumer protection legislation, consumers have the right to submit complaints regarding products and services.

National Authority for Consumer Protection (ANPC)

For more information or to submit a complaint, please visit the official ANPC website:

• https://anpc.ro

Consumers may also use the European Union's Online Dispute Resolution (ODR) platform for resolving disputes arising from online purchases:

• https://ec.europa.eu/consumers/odr

TRWIK ENTERTAINMENT SRL is committed to resolving any complaint amicably and encourages customers to contact us first at contact@devastat.com so that we can find a prompt solution.